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Accor Hotels Rewards may not be as familiar to travelers as some of the big hotel chains because it does not have a lot of properties in the US, but its brands will likely be familiar to travelers that go overseas, especially to Europe.

The hotel group has a portfolio that rivals some of the more familiar chains with nearly 4,000 properties under 34 brands in 110 countries. It is the largest hospitality group in Europe and the sixth largest overall.

What’s unique about this hotel company is that it offers private home stays in addition to budget, luxury and resort properties. Brands include Angsana, Adagio, Banyan Tree, BreakFree, Delano, Fairmont, Grand Mercure, Greet, Hyde, HotelF1, Huazhu, Ibis, Joe & Joe, MGallery, Mama Shelter, Mantis, Mantra, Mercure, Mondrian, Movenpick, Novotel, Orient Express, Peppers, Pullman, Raffles, Rixos, SLS, SO/, Sofitel, Swissotel, 25h, Thalassa, The House of Originals, The Sebel and Tribe, and private home and villa rentals by onefinestay, which offers 24/7 guest support and housekeeping services.

Accor Hotels Rewards Program

The hotel company revamped its rewards program in 2019 as a lifestyle loyalty program and renamed it ALL, which stands for Accor Live Limitless.  It was formerly known as the Le Club Accor rewards program.

Like other loyalty programs, Accor offers discounted rates once you sign up as well as promotional offers with up to 40% off. You earn points for every paid stay, but also for meals, beverages and spa services, as well as for paid TV,  mini-bar purchases and phone calls from the room. Corporate rates also earn points, but bookings from a third-party service do not.

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Points earned depend on status and where one stays. ALL has five levels in the rewards program starting with the entry-level Classic membership, which you achieve upon enrollment. Elite tiers are Silver, Gold, Platinum and Diamond.

Accor Hotels Rewards Program City Skyline

Elite Status

You earn elite status through stays or accumulating points. When you join you become a Classic member you can get discounts at 3,000 hotels in the Accor group starting with your first reservation. You’ll also be able to check-in online and get a fast checkout.

You reach Silver when you spend €800 on stays and services or stay at least 10 nights per year. At that level you get a priority welcome with a complimentary drink and late check-out.

Gold is achieved after spending €2,800 or staying 30 nights annually. You get all the benefits of previous tiers, plus an upgrade on check-in where available, early check-in or late checkout, and a guaranteed room up to three days before arrival. 

You move up to Platinum when you spend €5,600 or stay 60 nights.The additional perks that come at that level include an upgrade to a suite for one night if available, access to the Executive Lounge if the property has one, and a guaranteed room two days in advance.

You reach Diamond, the highest level, after spending €10,400 at properties. Extra benefits include complimentary breakfast on weekends, four €25 Dining and Spa certificates each year you maintain status, and you can gift Gold status to someone.

Earning Points

You earn both reward points and status points per stay. Rewards points can be used for hotel stays, experiences, or they can be traded in for miles or gifts. Status points bump you up to the next elite level.

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Guests earn up to 25 status points per stay depending on the hotel brand. Not all hotels in the Accor portfolio offer the same points, but many Accor hotels offer Classic members 25 points per €10 spent, you earn 31 if you are Silver, 37 at Gold and 44 at Platinum and Diamond. Those point earning rates are cut in half for stays at Ibis and Mama Shelter properties, and are reduced even further for brands like Adagio and Mantra. See this page for the complete breakdown on points earnings and status points.

The hotel chain also has a restaurant program and shopping portal where you can earn ALL points through dining or purchases. You need to enroll in the dining program and link a credit card before booking a table at an affiliated restaurant. You’ll also need the Accor ALL app. When you use your linked card at one of the participating restaurants you’ll earn one point for every euro spent. The shopping portal features Apple, iTunes, Groupon, H&M, Sephora and other retailers. Most transactions also offer one point per euro.

Accor also has a number of partners that you can earn and use points at. For example, the hotel chain has an agreement with Air France KLM. If you subscribe to the Miles + Points program you can take advantage of some additional benefits. Eligible stays or flights will earn points and miles in both programs, and you can also convert your ALL points to Flying Blue Miles and vice versa. One euro spent at the hotel = one Flying Blue Mile. In addition to the regular miles flown two euros spent on a flight = one point. You’ll also get welcome gifts.

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There are also a number of other airline partners with different reciprocal benefits, and earning and redemption opportunities. There are also a number of mobility partners, including several car rental companies, parking and rail services. lifestyle partners include things like sporting events and magazine subscriptions that you can earn points by purchasing or redeem your points for. There are also bank partners that give you points for using debit cards or ones that allow you to transfer points to Accor like Capital One at a rate of two bank points to one ALL point.

Redeeming Points

When it comes to redeeming points there are no blackout dates for hotel stays, but point values vary depending on the properties you want to stay at. You can use 2,000 points to pay for €40 on your bill at one of its hotels or if you stay in a personal home or villa through onefinestay.

In keeping with its lifestyle focus, you can also use your points for once-in-a-lifetime experiences like pool access, massages or tasting menus. They can also be traded in for prestigious sporting events or for luxury travel packages. Your points can also be used for dining and shopping, car rentals or award flights by converting them to miles in frequent flyer programs that Accor partners with.

The program is unusual in that it offers many redemption options, so be sure to check out the hotel’s site for the various options so you can determine the best value. Reward points don’t expire as long as you stay once a year.